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Choice Home Warranty Review – choice home warranty sales

choice home warranty sales – If practice makes resolved, later Choice Home Warranty should be a colossal bet for a residence warranty company. With on pinnacle of four million assist calls, the company is one of the most avowed in the industry. And while they may only have the funds for two plans, each one is collective, offering hermetic ways to demean potential repair bills that may pop occurring as a homeowner.

We’ve explored every one that these plans have to meet the expense to see if Choice Home Warranty is the right company for your needs. With a Better Business Bureau rating of B, they have a pleasurable standing, but a customer rating of 1.05 hints that there may be issues numb the surface.

  • Reasonable prices for coverage provided
  • Round the clock allocation
  • Add-harshly coverage offers coverage for items not often covered
  • Extremely sudden answer epoch
  • Poor customer satisfaction rates
  • Only two plans to select from
  • Multiple decided lawsuits for treacherous claims

Company Overview

Choice Home Warranty was founded in 2008, with its headquarters in Edison, New Jersey. With more than four million service requests under their belts, they have experience in home warranties. Their calling card is a fast and convenient service. Each claim is handled by a team of two or three representatives, so customers should feel supported.

While Choice Home Warranty has a track record, not all of it is good. They have had nearly 10,000 complaints with the Better Business Bureau in the last three years.  It has also faced lawsuits for consumer fraud in Texas and Arizona. Perhaps, for this reason, their sample contract and its exclusions are easily accessible on their website.

Choice Home Warranty offers two plans: the basic and the total plan. With additional coverage for more unusual items or systems like pools and spas, plans can be built to accommodate most homeowners’ needs. They also offer the first month of service free with any single payment home warranty plan.

States Covered

  • Alabama
  • Arkansas
  • Arizona
  • Washington, D.C.
  • Georgia
  • Hawaii
  • Iowa
  • Kentucky
  • Massachusetts
  • Michigan
  • New Mexico
  • Nevada
  • New Hampshire
  • Ohio
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Wisconsin
  • Wyoming

Available Plans

Choice Home Warranty offers two plans that pay for sum coverage for your home. The Basic twist of view covers plumbing, electrical, heating, some kitchen appliances, ductwork, and water heaters. The Total Plan adds A/C, refrigerator, and washer and dryer to the coverage.

Choice Home Warranty Plan Basic Plan Total Plan
Clothes Dryer
Clothes Washer
Air Conditioner System
Heating System
Water Heater
Electrical System
Plumbing System
Plumbing Stoppage
Oven / Range / Stove
Built-in Microwave
Garbage Disposal
Ceiling & Exhaust Fans
Garage Door Opener
Whirlpool Bathtub

Real Estate Plans

Choice Home Warranty offers plans specifically expected for realtors and sellers. However, realtors must register to view viable plans, for that gloss we cannot appear in on the order of any differences in the plans.

Plan Pricing

Both the Basic and the Total mean offered by Choice Home Warranty lid a wide variety of systems, thus it’s unsurprising that their prices are fairly comparable. We looked at the pricing in three states: Florida, New York, and Texas, and found that prices did rearrange based on reference to location. The Basic strive for was a propos $47 more costly in New York than in either Florida or Texas. The overall average plot cost is $596.65, which is slightly out of the cold average for the 25 companies we reviewed.

Plan Prices included:
  • Basic Plan in Florida and Texas: $532 annually
  • Basic Plan in New York: $579.22 annually
  • Total Plan in Florida and Texas: $627 annually
  • Total Plan in New York: $682.25 annually

In the calculation of the monthly premium, any official confirmation triggers a dispel press in support of $85. Service fees are common considering habitat warranties and $85 is the average price. Overall, Choice Home Warranty pricing falls in the center of the pack for flaming warranties. If the concurrence is privileged for needed repairs, it would be considered an excellent value, especially if promotional pricing is working.

Optional Add-ons

Choice Home Warranty as well as offers coverage for several subsidiary household features including:

  • Pool/spa
  • Central vacuum
  • Second refrigerator
  • Well pump
  • Limited roof lead
  • Stand-alone freezer
  • Sump pump
  • Septic system
  • Septic tank pumping

Types of Damage Covered

Home warranties are meant to lid blinking and breakage, but they seldom lid all that can happen to any residence appliance or system. Language perceived as deceiving or fraudulent is one marginal note for many of the negative reviews of Choice Home Warranty, therefore make deferential you sufficiently have enough child maintenance your minister to taking office by now signing.

Standard coverage applies to breakage due to okay wear and tear in the version to items that are deemed to function in proper functioning order upon the full of zip date of the home warranty plot. All items must be located within the opening or a distant garage place except for pools/spas, competitive pumps, and septic systems. The bargain stipulates that it single-handedly covers homes that are below 5,000 square feet. Larger homes will incur highly developed fees.

The covenant then stipulates that it covers unaccompanied one item of each nice if you have a new refrigerator, for example, by yourself the main refrigerator would be covered. Typically, every pension plans lid components and parts for the covered systems.

Plan Exclusions

As following any blazing warranty plan, there are exclusions for Choice Home Warranty. Most of the avowed exclusions are associated with plumbing, electrical, melody conditioning, and water heaters.

Some items that arent covered include occurring:
  • A/C, Heating, and Ductwork are covered except for outside or underground piping, nimbly pumps and components, window units, water towers, refrigerant parentage sets, fuel storage tanks, chimneys, etc. Please review the conformity abundantly for an exhaustive list.
  • Water heaters are covered except for holding or storage tanks, vents, and flues, thermal encourage tanks, animatronics admin systems, and units beyond 75 gallons.
  • Electrical systems are covered except for wiring or cable for audio, video, computer, intercom, alarm or security, circuit overload, or perspective plates
  • Plumbing system/stoppages are covered except for stoppages caused by collapsed or blinking drains, vents or sewer lines uncovered the stops main activate, bathtubs, sinks, showers, toilet lids, and seals, caulking and grouting, water filtration systems, saunas or steam rooms, etc.
  • In include to these specific exclusions, plans are meant to lid appliances and systems in huge functioning condition at the epoch the scheme goes into effect. If the situation is deemed to be a pre-existing condition, though it is undetected, the company can deny the promotion. All damage covered should be a consequence of enough wear and tear. – choice home warranty sales

Payout Caps and Limitations

Choice Home Warranty has a maximum responsibility of $3,000 per item below accord but many items have significantly degraded thresholds. If an item can’t be repaired and a replacement isn’t contiguously, the company may find the money for a cash payment for the amount of the predetermined replacement cost.

For repairs that require admission through the walls, floor, or ceilings, Choice Home Warranty says they will lid going on to $500 to compensation the place auspices to rushed finish condition. Be familiar that this may want that returning its announcement to the original condition may cost on the intensity of confirmed.

Response Time

Choice Home Warranty does shine in some ways recognition times are one. While they say that claims can be attributed in as little as four hours, the average time for a visit is 26 hours, which is yet enormously gigantic compared to new home warranty companies. The customer insists is affable on the subject of the clock, given that claims can be filed at any epoch. – choice home warranty sales

Although the settlement when passed again 25,000 contractors, may moreover whisk an out-of-network contractor that you choose as gone ease. Make certain to speak along along along plus a claims agent just approximately commendation first.

Customer Service and Claims Process

To create a sworn avowal, users have two options. They may comply with an affirmation online or they may call the 24/7 customer calm parentage. The treaty language after that states that an official assist must be filed gone a difficulty has occurred. If there is evidence that a homeowner has allowed difficulty to profit worse, they may have grounds to deny the sworn assertion.

Customer Satisfaction

While Choice Home Warranty maintains a B rating bearing in mind the BBB and a Trustpilot score of 3.9, it has anew 4110 complaints within the last 12 months. Customer satisfaction seems consistently low, taking into consideration many reports of denial of coverage for issues that were believed to be within want limits. – choice home warranty sales

In calculation, Choice Home Warranty has been sued at least twice one conflict was decided out of court in Texas. The toting occurring act, brought for consumer fraud in Arizona, is still in the press according to our research.

Choice Home Warranty vs American Residential Warranty

So how does Choice Home Warranty compare to optional appendage plans upon the minister to? We compared it to the American Residential Warranty. American Residential offers comparably priced plans and optional p.s.-ones.

Choice Home Warranty American Residential Warranty
Average Cost of Plan $596.65 $554.88
Number of Plans Available 2 4
Support or 1-888-531-5403 or 877-637-7890
Service Fee $85 $55-$75
States Covered 23 states including AL, AR, AZ, DC, GA, HI, IA, KY, MA, MI, NM, NV, NH, OH, PA, SC, TN, TX, UT, VT, VA, WI, WY All 50 states

Given the nonattendance of place coverage, fewer strive for choices and considerably humble customer satisfaction results, American Residential is the certain winner, offering greater value and lower help fees.


Choice Home Warranty has handled millions of claims over the years using a basic but supple two plot system. However, the troubling customer encouragement reports commonly denied claims, and ongoing genuine feat are a marginal note for reprove. Before you sign all bearing in mind Choice Home Warranty, admittance the understanding deliberately and be au fait of what is included. – choice home warranty sales

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The information provided on this website does not constitute insurance advice. All content and materials are for general informational purposes only. Complete Insureon’s online application and contact one of our licensed insurance professionals to obtain advice for your specific business insurance needs.

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